1. Introduction
Matt Wheeler Guitar Academy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, enroll in our courses, or interact with our services. By accessing or using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect personal information that you voluntarily provide when you:
- Register for an account
- Enroll in courses
- Subscribe to our newsletter
- Participate in promotions or surveys
- Contact us for support
This information may include your name, email address, phone number, payment information, and any other information you choose to provide.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Course Enrollment and Access: To process your registration, provide you with course materials, and manage your account.
- Communication: To send you emails and text messages regarding your account, course updates, promotional offers, and other information that may be of interest to you.
- Advertising: To serve you personalized ads on platforms like Facebook, Instagram, and Meta, based on your interests and interactions with our services.
- Improving Our Services: To analyze usage data, improve our website, and enhance the user experience.
4. Third-Party Services
We do not share your personal information with third parties for their marketing purposes. However, we do work with trusted third-party service providers to deliver our services, including:
- Kajabi: Our website and course materials are hosted on Kajabi, which helps us manage your enrollment and deliver content.
- Stripe: We use Stripe to securely process payments for course enrollments and subscriptions.
These third-party providers may have access to your personal information only to perform their functions and are obligated not to disclose or use it for other purposes.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and serve targeted advertisements. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct any inaccuracies in your personal information.
- Deletion: Request that we delete your personal information, subject to legal and contractual obligations.
- Opt-Out: Unsubscribe from our marketing emails and text messages at any time by following the opt-out instructions provided in the communication.
8. Childrenā€™s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information from our records.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.
